Terms and Conditions

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TERMS AND CONDITIONS OF USE

This document outlines the terms and conditions governing the use of our text messaging service available through the website "https://www.smsanon.com". By using our services, you ("client," "customer," or "you") agree to abide by these terms. The service allows individuals to send and receive SMS with or without customizable "sender names."

The purpose of these terms is to define the rights and responsibilities of both you as the customer and our company. These terms may be updated periodically, and you will be informed of any changes via email or through notifications on our website.

This version of our terms and conditions is effective as of August 14, 2024.

1. USING OUR SERVICE

1.1 Account Creation and Service Access

To send an SMS through our website, you will be required to provide your email address, accept our terms of use, enter the recipient's phone number, and submit your payment information. Once these steps are completed, your SMS Anon account will be created, and a phone number will be assigned to you.

Our service is subscription-based with the following plans:

These subscriptions provide access to the SMS Anon dashboard, where you can receive unlimited SMS and send the allotted number of SMS per month. The credits will be replenished every month, you cannot accumulate credits from one month to the other. The content of the SMS and the "sender name" are customizable. You may choose whether or not to disclose your identity to the recipients.

1.2 Subscription and Billing

When you subscribe to one of our service plans, the corresponding fee will be charged to your payment method. You will be automatically billed each month unless you cancel your subscription. You can cancel your subscription at any time by emailing us at support@smsanon.com or via the Stripe customer portal.

1.3 Service Usage Restrictions

You are prohibited from using our services to:

1.4 Dynamic Number Allocation

SMSAnon utilizes a dynamic routing system to optimize message delivery. When sending an SMS, our service selects from a pool of phone numbers, prioritizing those most likely to successfully reach the recipient's country.

  • The system attempts delivery through different numbers until the message is sent successfully.

  • Once a message is delivered, the phone number that succeeded in sending becomes the dedicated number for that particular conversation, ensuring consistency in future communications. This adaptive approach enhances delivery rates and maintains a stable connection between sender and recipient.

    1.5 Advanced Content Compliance System

    Our advanced machine learning system employs multiple layers of prompts communicating with artificial intelligence APIs and large language models (LLMs) to ensure that messages (SMS) comply with our guidelines. Every message is rigorously analyzed to detect any non-compliant content, or any material that may violate our terms.

  • The system evaluates each message against a comprehensive set of criteria to ensure safety and respect when sending SMS via our platform.

  • This meticulous review process is designed not only to uphold our community's values but also to foster a safe and welcoming environment for all users.

    1.6 Opt-in Confirmation for User-to-User Communication

    By using SMSAnon services, you confirm that you have received explicit consent from the recipient(s) to communicate with them via SMS. This includes the assurance that the recipient(s) have willingly provided their phone number to you for personal communication. SMSAnon does not bear any responsibility for messages sent without the recipient’s consent. You, as the sender, are fully responsible for ensuring that your communication complies with applicable legal and privacy standards.

    2. TERMINATION OF SMS ANON ACCOUNTS

    2.1 Voluntary Termination

    You may terminate your account at any time by sending an email to support@smsanon.com or through the Stripe customer portal which is accessible through your SMSanon dashboard. Upon termination, your subscription will not remain active until the end of the current billing period. You will lose access to all our services as soon as your subscription is cancelled.

    2.2 Involuntary Termination

    We reserve the right to terminate accounts that violate our terms and conditions. In such cases, users may be notified via the email address provided during registration. No refunds will be issued for services paid for prior to termination.

    3. PAYMENT

    3.1 Pricing

    The subscription plans available are:

    3.2 Payment Processing

    Payments are processed securely through Stripe. All transactions are in euros or dollars or in a currency dynamically displayed by Stripe and are inclusive of all applicable taxes.

    4. RIGHT OF WITHDRAWAL

    4.1 Withdrawal Period

    You have the right to withdraw from the service within 14 days of first using our services. To request a withdrawal, send an email from the email address used to register your account. Upon approval, you will receive a confirmation, and the amount will be refunded to your credit card within 5 to 10 days.

    4.2 Withdrawal Exceptions

    The right to withdraw does not apply if you attempt to send phishing or spam messages or violate any of our terms. In such cases, no refunds will be provided.

    5. INTELLECTUAL PROPERTY

    All intellectual property rights associated with the website and its content belong to SMS Anon.

    6. LIABILITY AND WARRANTY

    6.1 Service Availability

    While we strive for 24/7 availability, we are not liable for any service interruptions due to technical issues or maintenance. These interruptions do not entitle users to refunds.

    6.2 External Links

    We are not responsible for the content or functionality of external websites linked from smsanon.com.

    6.3 Message Monitoring

    All messages sent through our service may be monitored to prevent illegal activities such as phishing, scams or harassment.

    7. COMMUNICATION

    For any communication, you may contact us at support@smsanon.com.

    8. LEGAL DISCLAIMER

    Our services must be used legally and legitimately in accordance with the laws of the regions from which and to which messages are sent. We will cooperate with law enforcement and provide requested information if unlawful activities are detected.

    Any trademarks mentioned are the property of their respective owners and are used solely to describe our service.

    9. LEGAL MENTIONS

    Company: Wicked Wizards Simplified Joint Stock Company

    Capital: 6000 euros

    Registered Office: 7 Allées de Chartres, 33800 Bordeaux, France

    Hosting Services: Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg

    Contact Email: support@smsanon.com

    VAT Number: FR17901300269